Pasting a text layer with effects loses editable text

[dakotakid_parker]

I have a file that I'd like to copy to another file. There are two text layers that have effects applied to them. The text is fully editable in both layers, and shows a "before effects" version. When I paste the group into a new file, the editable text is lost, and only an outline of the final appearance remains. Anybody know how to get around this?

I am copying the group, opening a new document, and pasting the copied layers into it.

Current version of Illustrator: 25.2.3

Mac OS 10.15.7 (Catalina)

[Kurt Gold]

Can you share this Illustrator document (.ai)?

[michelew83603738]

How are you copying? Are you selecting the text and using the Ctrl+C, Ctrl+V or are have you tried the menu commands to copy and paste?

[dakotakid_parker]

Both. Same results.

[Ton Frederiks]

Is Paste Remembers Layers active in the Layers panel?

[dakotakid_parker]

It wasn't, so I tried that with a new copy & paste. Nope. That didn't help, either. Any text element that has an effect is rendered as a unnamed group of individual compound paths, and the layer (text) name is lost.

[Ton Frederiks]

Sharing adocument may help:

CC filesharing, Dropbox, Google, WeTransfer...

[Kurt Gold]

Can you share a sample file or can you not share one?

[dakotakid_parker]

I did but it's not showing up.

[tromboniator]

An .ai document cannot be posted directly to the forum. Please see Ton Frederiks's post about sharing a link.

Peter

[dakotakid_parker]

That's laughable, if you think about it. 

Link to file on DropBox:

https://www.dropbox.com/sh/981hr7grmhqcuog/AAC7r0Bv7-D1MCii1UXLaDhBa?dl=0

[tromboniator]

It is one of life's great ironies, but the forum is not Adobe software.

[dakotakid_parker]

The file in question can be found here:

https://www.dropbox.com/sh/981hr7grmhqcuog/AAC7r0Bv7-D1MCii1UXLaDhBa?dl=0

[Brad @ Roaring Mouse]

Okay, so it's copy and pasting fine here.

I tried changing the Preferences > File Handling settings for Clipboard to see if any of those settings changed the results, and nope, still worked fine, so not sure what to tell ya!

[dakotakid_parker]

I'm sure it's something simple that I'm missing. A little help from Adobe would be nice. 

[Ton Frederiks · Accepted solution]

The warp effects copy fine.

Try to run Illustrator only, close all other apps.

Check for clipboard enhancing software/utilities.

[dakotakid_parker]

Yep, that's it. Conflict with Parallels Toolbox app Clipboard History. Turn that off, copy/paste works correctly. Woke up this morning with that thought, tried it even before I saw your post. Thanks, Ton.

It wasn't a big issue, just an annoying one. One of those little bugs that bug you rather than causing some major disease. 🙂

[Ton Frederiks]

Good to hear that helped.