Pen Pressure in Mojave

[rutturem31726903]

Hello,

I am having problems with pen pressure on latest Illustrator and Mojave.
I did check the System Preferences - > Security & Privacy -> Privacy -> Accessibility and Automation options and while it works fine on Photoshop, it doesn't on Illustrator.

My pen tablet is a Wacom Bamboo CTL-470 and Its drivers are up to date.

I've already reinstalled Illustrator. Is this a known issue? What can I try to fix this annoying problem?
Thank you.

[Wouldja]

Thanks! Working Now!

[Guest]

FINALLY!!!!! YOU ARE THE BEST!!

[mecdos]

that's a very excessive workaround. this one is easier

open Wacom Utility

click the lock to make changes and enter password

select radio button for All Users

click the Remove button

pressure should now be working. you may have to restart illustrator if it's running.

[Giangcao]

This solves it for me. Thanks so much

[catherine_mulder]

Hello,

I have a Mac and the OS is Mojave 10.14.2 (18C54).

I have a Wacom Intuos S CTL-4100. I am having the same issue as the previous comments in this thread. The pen pressure tool works on Photoshop but it doesn't with Illustrator, the option in the brush settings is greyed out.

I have tried resetting my Illustrator settings.

I have checked System Preferences > Security and Privacy > Accessibility and I have added Illustrator here.

I have uninstalled Illustrator, uninstalled the Wacom Drivers. Reinstalled Illustrator and reinstalled the Wacom drivers (6.3.34-2).

I have uninstalled Illustrator, uninstalled Wacom Drivers. Reinstalled Illustrator and now trying to install Drivers 6.3.33-5 but now it is telling me "You are attempting to install an older version of the driver. Remove the current driver, and then try again."

I have installed 6.3.29-6 and it's still not working.

I've contacted Wacom for assistant but can't find a way to contact someone from Adobe as the contact button just sends me on a loop of nothing.

[Monika Gause]

So you have tried this page?

Contact Customer Care

Are you logged into your account?

Are you on a Team license?

[catherine_mulder]

Hi Monika,

I am unable to find where to locate any help under Contact Customer Care.

My question isn't under popular topics and when I click on Help Centre or speak to someone it loops me back to the same page.

I am logged into my account and I think I'm on an individual license.

Thanks

Catherine

[Kat Gilbert]

Sorry Catherine, I misread that you are having the same issue as the person who started this thread back in 2018. So my previous response is to you.

[Kat Gilbert]

I will contact the engineers on this app to see if they have any suggestion to your issue. If I get a response I will post it here. I also have 2 Wacom monitors and have not had any issues that you describe. Could you please give me more details on your hard drive equipment- i.e. RAM, cores, etc.

Thanks

[catherine_mulder]

Thanks I appreciate your help. I have an Apple MacBook Pro with Intel Dual Core i5 with 8GB of RAM.

[Srishti Bali]

Hi Catherine,

Sorry to hear that the issue stands unresolved even after reinstalling Wacom drivers and Illustrator. In this scenario, I would also suggest to reach us via chat for a live troubleshooting session. Please click on this link Contact Customer Care and click on the small chat icon on the bottom right corner.

                                                                             

Thanks!

[catherine_mulder]

Thanks for your reply. I've searched far and wide and cannot seem to find that icon when I click on the link you provided.

[catherine_mulder]

I've managed to get connected via the mobile website but it's strange how the chat icon isn't there on desktop. Thanks for your help

[Srishti Bali]

Thanks for notifying. This generally happens when you are not signed in with your Adobe ID. Please make sure that you are signed in.

                   

[venkatesh_-_gene_macron]

Hello,

Today, i faced same issue. The brush pressure was not responding. Have gone through the all responses and they were not working. Even tried resetting  the preference. I found a solution just by chance. This may helpful to someone. I opened an old illustration which was illustrated by using brush pressure and copied one stock to the new artboard where the pressure was not working. Surprsingly the brush pressure option started working. You may please try this.