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I'm using AI 2020 on a 2019 27 inch Retina 5k iMac using MacOS Mojave at work, and suddenly the pen tool will lag so far behind where I'm actually clicking.
I don't have this issue on my 2013 Macbook Pro at home at all.
Is there a setting or something that I'm missing that will allow for the pen tool to actually make a point in real time. I'm trying to vectorize a landscape and the pen tool will get 5-10 points behind where I'm actually clicking.
Thanks!
{Renamed by MOD}
Hi there,
Thanks for reaching out. I'd recommend resetting preferences once. Please follow instructions given on
https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences
**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.
If it does not help, try turning off GPU Performance
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Hi there,
Thanks for reaching out. I'd recommend resetting preferences once. Please follow instructions given on
https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences
**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.
If it does not help, try turning off GPU Performance under Preferences > Performance.
Let us know how it goes.
Regards,
Ashutosh
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Resetting the prefernces worked! Thank you!
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Glad to hear it worked out. Feel free to reach out if you have any other concern, we'll be happy to help. Thanks!