• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Phantom Scrolling

New Here ,
Nov 02, 2020 Nov 02, 2020

Copy link to clipboard

Copied

Hi All,

 

For some reason today my CC Illustrator workspace keeps scrolling to the right without me doing anything.

 

All was good on Friday and today this?

 

I have removed the mouse and keyboard and this is still happening.

 

Also uninstalled a re-insatalled but still the uwanted scrolling.

 

Any help would be greatly appreciated.

 

Lee.

 

Sorry if this has been solved before but I can not find any 

TOPICS
Performance

Views

123

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
LEGEND ,
Jan 02, 2021 Jan 02, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

Apologies for the delayed response. Please try resetting preferences of the Adobe Illustrator if you still have this issue.

You may follow instructions given on this help article to do that.

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Let us know how it goes.

 

Regards,

Ashutosh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines