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Dear community please help me!!!!
I have problem when i try to place/ open photos/images to a new project on illustrator.. its happened to me before when i have the trial app in my pc... i search in google to solve this problem and a website show me which settings to change in my pc... i change the settings and it works, when the trial finished i reset my settings and now i can't find that link..
is someone knows which settings exactly do i need to change??
****the photo its not from photoshop, its JPG.. but in photoshop its works****
thank you very much!!
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Exactly what happens step by step?
And please show a screenshot.
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Hey, thank you for the respond..
So i opened the Illustrator app in my pc (windows on Dell), as you see its a normal workplace on A4 project.
i chosen on "File">"place"> chosen the picture i want (i tried any picture and its do the same thing)
i tried 3 actions (double click / place / and with the button picked the picture on the project)
the third action shows me A circle with a slash in the middle like error or something...
***its improtant to say that i tried also put a picture with "file"> "open" and its do the same thing....
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Is the image listed in the Links panel?
Does Illustrator have permission to access files on your computer?
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HEY monika, i tried to understand with my students friends and with my teacher about what you said...
how can i check if i have permission to access files on my computer?
and what its means that this image is / isn't in the links panel?
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I think i have permision because i bought it 2 weeks ago.. its happened to me when i post it 5 days ago..
i edited it also in photoshop..
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Same problem as AlonSE82 , until now 3 weeks without solution!
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Please is there anyone who understands and can help me? I see that the problem is not just mine
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Please contact Customer Care.
They can login to your system to check things out.