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Placing CC Library Files

New Here ,
Nov 02, 2018

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When I try to "Place a copy" in Illustrator of an asset saved in one of my libraries, the files (specifically the outlined fonts) look like they have been distorted/corrupted.

See attached image.

I have tried logging out/logging back into my CC account, updating my applications, editing and re-outlining the template, and completely replacing the file with a new one, all to no avail. Has anyone else had this image and/or know a fix?

Screen Shot 2018-11-02 at 3.27.09 PM.png

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Placing CC Library Files

New Here ,
Nov 02, 2018

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When I try to "Place a copy" in Illustrator of an asset saved in one of my libraries, the files (specifically the outlined fonts) look like they have been distorted/corrupted.

See attached image.

I have tried logging out/logging back into my CC account, updating my applications, editing and re-outlining the template, and completely replacing the file with a new one, all to no avail. Has anyone else had this image and/or know a fix?

Screen Shot 2018-11-02 at 3.27.09 PM.png

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Nov 02, 2018 1
Adobe Community Professional ,
Nov 02, 2018

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Nov 02, 2018 0
Adobe Community Professional ,
Nov 03, 2018

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Maybe a GPU Preview problem? Try to switch: Cmd E (Mac) Ctrl E (Win).

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Nov 03, 2018 0
Adobe Community Professional ,
Nov 03, 2018

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When you double click on a library asset that will open the file. Does the file look okay when you do this? If so the problem you see is a graphics display issue referenced by Ton.

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Nov 03, 2018 1
New Here ,
Sep 24, 2019

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I have this same issue. As Theresa says, the graphic DOES look correct when I double click and see the cc graphic itself. However, it still appears distorted when I export jpgs, so it still is a major issue. Do other people not have this?

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Sep 24, 2019 0
Adobe Community Professional ,
Sep 24, 2019

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Did you place it as a Link or place it as a Copy?

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Sep 24, 2019 0
New Here ,
Sep 24, 2019

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When I drag and hold option to copy it to the document. Illustrator 23.0.2

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Sep 24, 2019 0
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