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Please Help!! "A File I/O Error Has Occurred" every time I try to save...

New Here ,
Sep 24, 2008

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I'm working on a postcard design for print purposes with several embedded images and text elements. I've saved successfully several times early on, but suddenly, every time I attempt to save, I get the message "A File I/O Error Has Occurred". I need to get this to the printer, but can't make important changes now. HELP!

Thanks,
paul
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Please Help!! "A File I/O Error Has Occurred" every time I try to save...

New Here ,
Sep 24, 2008

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I'm working on a postcard design for print purposes with several embedded images and text elements. I've saved successfully several times early on, but suddenly, every time I attempt to save, I get the message "A File I/O Error Has Occurred". I need to get this to the printer, but can't make important changes now. HELP!

Thanks,
paul
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Sep 24, 2008 2
Explorer ,
Sep 24, 2008

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Are you saving to a Server?

Save locally if you are.

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Sep 24, 2008 3
New Here ,
Jul 14, 2020

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Phew!! Thanks buddy!! 

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Jul 14, 2020 1
New Here ,
Aug 26, 2020

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Great!!! thank god!!!

god bless you!!!

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Aug 26, 2020 0
New Here ,
Sep 24, 2008

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Crazy! Wasn't saving to a server, but to a 2-gig jump drive. When I saved it to my mac's hard drive, no problem. Is there a short answer to why that happens? I didn't appear to be out of space on the external drive...

Thanks Scott!

paul

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Sep 24, 2008 0
Adobe Community Professional ,
Sep 24, 2008

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Check the Trash on the jump drive. It may need to be emptied.

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Sep 24, 2008 3
New Here ,
Oct 26, 2014

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Thank you. Your advice cleared my drive and I was able to fix the jump drive.  Bethddd

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Oct 26, 2014 0
New Here ,
Feb 01, 2015

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Hi Larry, I am encountering the same error message...prior to today, I was able to save from CS 5 to my 8G external drive...if trash is the issue, please tell me how to empty the trash from my external drive.   - Christine

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Feb 01, 2015 0
Adobe Community Professional ,
Feb 01, 2015

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Make the external drive active by selecting it and opening. Then just empty the trash.

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Feb 01, 2015 0
New Here ,
Sep 06, 2015

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whan hard drive low space than it errar

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Sep 06, 2015 0
New Here ,
Jul 15, 2019

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Had the same issue (in PC) and emptying the trash was the solution. Thank you!!!

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Jul 15, 2019 0
New Here ,
Jan 22, 2020

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Emptying the trash doesn't work for me. I have three internal hard drives and it won't save as an .AI or .PDF to any other them. However, I can save the file as an EPS. I can also export for web. It's very frustrating. 

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Jan 22, 2020 0
Adobe Community Professional ,
Jan 22, 2020

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"Emptying the trash doesn't work for me. I have three internal hard drives and it won't save as an .AI or .PDF to any other them. However, I can save the file as an EPS. I can also export for web. It's very frustrating."

 

Please create a new thread. It's close to impossible to further discuss in this thread, because your post can hardly be found. Also: this is old.

 

In your new thread please tell us your system and version and exactly where you are saving.

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Jan 22, 2020 0
Explorer ,
Sep 24, 2008

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I can't say specifically, the File I/O error clearly indicates that Illustrator can't write to wherever you are asking it to write to. Could be a server without proper permissions, a jump drive formatted as NTFS, a Diskette that's full or locked, etc.

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Sep 24, 2008 0
New Here ,
Nov 13, 2015

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Empty the trash on the computer after selecting your jump drive or external drive. that worked for me. Thanks

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Nov 13, 2015 0