Plug-in must be updated or uninstalled AIToolBoxUI.aip

New Here ,
Nov 19, 2020 Nov 19, 2020

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Get this warning when loading Illustrator 2021. Tried uninstall/reinstall through Creative Cloud and still getting the error. How can I do the recommended step, IE; update/uninstall the plugin?

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Bug, How to, Performance, Tools

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Adobe Community Professional ,
Nov 20, 2020 Nov 20, 2020

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Is it a third party plugin?

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Adobe Employee ,
Nov 28, 2020 Nov 28, 2020

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Hi there,

 

Sorry to hear about this. Login to root account (https://support.apple.com/en-in/HT204012) & check how the application works there. If it works fine there, then it could be related to permission errors. Follow these steps to repair permission errors: https://helpx.adobe.com/in/illustrator/kb/preferences-folder-read-only-error.html

Let us know if it helps.

 

Regards,

Ashutosh

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