Highlighted

Plugin error with Illustrator version 24.1.3

New Here ,
Jun 04, 2020

Copy link to clipboard

Copied

Hi there,

I recently updated Illustrator to the 24.1.3 version, but when I launch it it gives me an error message (screenschot attaced). I can open Illustrator, but the menu bar that usually appears to the left does not appear. I'm guessing this has something to do with the error message. 

I've tried uninstalling this version and reinstalling the previous version but this throws up the same error, and Illustrator crashes as well. I have also tried launching Illustrator from a shortcut and also opening a previous file to see if that makes a difference - but the result is the same. 

Can anyone help me solve this issue? 

Many thanks

Emily 

 

Annotation 2020-06-05 160126.png

 

[Moderator: Moved to the Illustrator forum]

 

TOPICS
Creative Cloud

Views

151

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Plugin error with Illustrator version 24.1.3

New Here ,
Jun 04, 2020

Copy link to clipboard

Copied

Hi there,

I recently updated Illustrator to the 24.1.3 version, but when I launch it it gives me an error message (screenschot attaced). I can open Illustrator, but the menu bar that usually appears to the left does not appear. I'm guessing this has something to do with the error message. 

I've tried uninstalling this version and reinstalling the previous version but this throws up the same error, and Illustrator crashes as well. I have also tried launching Illustrator from a shortcut and also opening a previous file to see if that makes a difference - but the result is the same. 

Can anyone help me solve this issue? 

Many thanks

Emily 

 

Annotation 2020-06-05 160126.png

 

[Moderator: Moved to the Illustrator forum]

 

TOPICS
Creative Cloud

Views

152

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 04, 2020 0
Adobe Community Professional ,
Jun 04, 2020

Copy link to clipboard

Copied

Please follow the steps mentioned in the following link

https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html

 

-Manan

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 04, 2020 0
Resources