png transparency illustrator

[cinders4]

Hi I have exported my illustrator file into a png for transparency background when opening up the png file to look at my illustration it has a black background does this mean its transparent when I send it off for a client as a pdf format to use ???

[Ton Frederiks]

How do you open or view it? If your file is opened in Photoshop, the background is transparent.

[cinders4]

hi,

I  exported my illustrator file to png but when looking at my png file  it has a black background ?? is it transparent so when I give it to my client they can use it to insert on to their sale products.

also I would like to have the png file to place into a pdf file to have transparent background also??

will this all work properly ???

[cjanka]

I'm suddenly having the same experience, and I've been exporting transparent PNGs without problems for ages. Now, when I select an asset in a layout, right click and choose Export selection, choose PNG, the area that should end up being transparent is black. I am not sure what recently changed, this never happened before. I even updated to the latest update of Illustrator and it's still happening. 

[cjanka]

Adding more to this: 
The black background does not appear if I use the legacy export for web function (command+option+shift+S), but then I don't have the option to export at multiple scales like I do for the export for screens function. Plus, I have to isolate each item on it's own artboard like back when we dragged our knuckles. 

[Ton Frederiks · Accepted solution]

Can you check the Format settings (click the little cogweel to the right of Formats) in the Export for Screens dialog?

[cjanka]

Oh my goodness, thank you!! Sure enough, behind the wheel there was a setting set to black background. I have no idea how that go switched on, but thank you!!

[Ton Frederiks]

Good to hear that helped.