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Point Type moving when opening CC2019 AI file in AI2020

Explorer ,
Jul 25, 2020

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Hi all,

 

Not sure if this is a potential bug, or if something deliberate has been changed between CC2019 and AI2020 in terms of tracking applied to text. Only seems to occur when the text is aligned to the centre, set as point type and has tracking applied to it.

 

We have artwork files created in CC2019. When opening one of these files in AI 2020, version 24.2.1 on either Mojave or Catalina, text that is set up with tracking, is point type (instead of area type) and centre aligned shows a significant movement to the right.

 

movement to the right on the top lines in AI2020movement to the right on the top lines in AI2020

 

As you can see from the attached .gif of the two files, there is one instance where there is no tracking applied on text, which is on the word "Helvetica" and this doesn't move at all between versions. This text is also left aligned.

 

Has anyone noticed a similar issue? We work in an accuracy critical business where later versions of artwork are now being opened in AI2020 after we've upgraded from CC2019. To have text moving around from one version to another is potentially very dangerous for us if these movements aren't picked up by operators.

 

I've tried hunting around preferences in both versions to hopefully find a solution but so far have come up short. If anyone has any ideas or suggestions it'd be great to hear.

 

Thanks in advance.

Adobe Community Professional
Correct answer by Ton Frederiks | Adobe Community Professional

I can reproduce that.

At first nothing moves when opening the CC 2019 in 2020.

When moving the text with the selection tool it shifts.

When editing the text with the text tool you get a warning about text created in a previous version and after clicking OK it shifts.

Screenshot 2020-07-25 at 21.47.51.png

You may want to report it here:

https://illustrator.uservoice.com

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Point Type moving when opening CC2019 AI file in AI2020

Explorer ,
Jul 25, 2020

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Hi all,

 

Not sure if this is a potential bug, or if something deliberate has been changed between CC2019 and AI2020 in terms of tracking applied to text. Only seems to occur when the text is aligned to the centre, set as point type and has tracking applied to it.

 

We have artwork files created in CC2019. When opening one of these files in AI 2020, version 24.2.1 on either Mojave or Catalina, text that is set up with tracking, is point type (instead of area type) and centre aligned shows a significant movement to the right.

 

movement to the right on the top lines in AI2020movement to the right on the top lines in AI2020

 

As you can see from the attached .gif of the two files, there is one instance where there is no tracking applied on text, which is on the word "Helvetica" and this doesn't move at all between versions. This text is also left aligned.

 

Has anyone noticed a similar issue? We work in an accuracy critical business where later versions of artwork are now being opened in AI2020 after we've upgraded from CC2019. To have text moving around from one version to another is potentially very dangerous for us if these movements aren't picked up by operators.

 

I've tried hunting around preferences in both versions to hopefully find a solution but so far have come up short. If anyone has any ideas or suggestions it'd be great to hear.

 

Thanks in advance.

Adobe Community Professional
Correct answer by Ton Frederiks | Adobe Community Professional

I can reproduce that.

At first nothing moves when opening the CC 2019 in 2020.

When moving the text with the selection tool it shifts.

When editing the text with the text tool you get a warning about text created in a previous version and after clicking OK it shifts.

Screenshot 2020-07-25 at 21.47.51.png

You may want to report it here:

https://illustrator.uservoice.com

TOPICS
Bug, Type

Views

48

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Jul 25, 2020 0
Adobe Community Professional ,
Jul 25, 2020

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I can reproduce that.

At first nothing moves when opening the CC 2019 in 2020.

When moving the text with the selection tool it shifts.

When editing the text with the text tool you get a warning about text created in a previous version and after clicking OK it shifts.

Screenshot 2020-07-25 at 21.47.51.png

You may want to report it here:

https://illustrator.uservoice.com

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Jul 25, 2020 0
Explorer ,
Jul 26, 2020

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Thanks Tom for the reply. I will do.

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Jul 26, 2020 0
Explorer ,
Jul 26, 2020

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Thanks for the reply Tom, I have posted in the Bugs section.

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Jul 26, 2020 0