Poor Performance Adobe Illustrator

Explorer ,
May 26, 2021 May 26, 2021

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Attached is a picture of Current Mac and Mac OS.

There are multiple issues I have come across using this software, and honestly I am very disapointed.

• General slow mouse dragging performance, especially if you have any vector or raster images that you pan across (its absolutely horrible)

• Masking preview issues (when masking any object and zooming in and out or resizing the masked object, illustrator shows artifacts, not GPU artifacts but illustrator preview errors)

• General slow interface when closing or creating a new file (its only a few seconds, but I as an illustrator user for 20 years I can confirm it's like I am running it on an old dated mac....

These are just some that come to mind at the moment, as a long time user PC and Mac enthusiast of hardware and software I am dumbfounded that any of these issues made it past general testing of the product.

I am about to cancel my subscription and go get an older Mac Tower and run CS6 which is hands down the best, fastest and most stable version to date....



Screen Shot 2021-05-26 at 12.22.56 PM.png

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Bug, Performance

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Adobe Community Professional ,
May 30, 2021 May 30, 2021

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Enjoy CS6 🙂

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Explorer ,
May 31, 2021 May 31, 2021

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It's either this sloth of a program or back to CS6 it is.....

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Explorer ,
Jun 03, 2021 Jun 03, 2021

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I will, and I will also enjoy getting jobs done without graphical issues.

Thanks for your valuable input.

 

 

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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Hi. Maybe those issues are because of some Graphic Card incompatibility. Try disabling Preferences > Performance > GPU performance.

Also, you can try resetting the preferences: https://helpx.adobe.com/illustrator/user-guide.html/no/illustrator/using/setting-preferences.ug.html

 

Marlon Ceballos.

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Adobe Employee ,
Jun 04, 2021 Jun 04, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to the suggestion given by @marliton, I'd request you to try the suggestions given on this community post & let us know if it helps to improve the performance of the app & stability.

 

Regards,

Ashutosh

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