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Print issue with Illustrator (and Photoshop); yellow instead of red

New Here ,
Nov 15, 2020

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I'm trying to print a file that has a simple red inscription.

I exported it from Illustrator as a .jpg file checking the box "use artboards" and selecting CMYK as color model, with the idea of printing it from photoshop so I can see on my monitor the right dimensions of the printed document.

But when I open the .jpg file with Photoshop, I got this error:

https://i.imgur.com/COGbz0d.jpg 

No matter which option I choose, in Photoshop the red is red but when I print it is yellow on the sheet of paper.

I tried to print selecting both color managed by photoshop and color managed by the printer but the result is the same, yellow on paper.

I tried to export the file from Illustrator in the same way described above but selecting RGB instead CMYK as color model.

Now when I open the .jpg in Photoshop the error of working space doesn't appear but the print is still yellow.

Then I tried to print directly from Illustrator and the red was still yellow on paper!

So at this point I was thinking that the problem was my printer (Canon MG6850) but if I print the .jpg file simply right clicking on it and selecting print, the print is red as it should be (but not with the correct dimensions).

I know that maybe the problem is more related to Photoshop than Illustrator but I'm not an expert so I posted also here in case there was some conversion to be done on illustrator.

I don't know what to do.

What's the problem?

How can I solve?

TOPICS
How to, Import and export

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21

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Print issue with Illustrator (and Photoshop); yellow instead of red

New Here ,
Nov 15, 2020

Copy link to clipboard

Copied

I'm trying to print a file that has a simple red inscription.

I exported it from Illustrator as a .jpg file checking the box "use artboards" and selecting CMYK as color model, with the idea of printing it from photoshop so I can see on my monitor the right dimensions of the printed document.

But when I open the .jpg file with Photoshop, I got this error:

https://i.imgur.com/COGbz0d.jpg 

No matter which option I choose, in Photoshop the red is red but when I print it is yellow on the sheet of paper.

I tried to print selecting both color managed by photoshop and color managed by the printer but the result is the same, yellow on paper.

I tried to export the file from Illustrator in the same way described above but selecting RGB instead CMYK as color model.

Now when I open the .jpg in Photoshop the error of working space doesn't appear but the print is still yellow.

Then I tried to print directly from Illustrator and the red was still yellow on paper!

So at this point I was thinking that the problem was my printer (Canon MG6850) but if I print the .jpg file simply right clicking on it and selecting print, the print is red as it should be (but not with the correct dimensions).

I know that maybe the problem is more related to Photoshop than Illustrator but I'm not an expert so I posted also here in case there was some conversion to be done on illustrator.

I don't know what to do.

What's the problem?

How can I solve?

TOPICS
How to, Import and export

Views

22

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 15, 2020 0

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