Can you share the actual artwork file? Are there any effects applied to this artwork like a halftone screen? how was the artwork created? did you draw it with the native illustrator tools? or did you import all or some of the artwork? Is it all vector art or is there any raster art included?
I sure can share the file but I cannot put it in the message. Also I draw the logo using the pen tool - I trace it around the bank's logo picture.
You can upload the file to any common sharing service like Dropbox or Drive ad then just post the link here.
This is how Acrobat shows the Balck definition of that logo:
This MUST be halftone screened.
Ohhh. I need to change it to full tone. And choose RGB instead of CMYK.
On which printer did you print it?
Which color mode is the file?
I use the Canon Pro-100 and the color is black and white.
Which color mode? RGB or CMYK?
How did you setup color when sending to the printer?
Is there any color correction in place in the printer driver?
I use RGB.
And the owner of the place re fill every color black.
This might be the explanation for the result. Please convert the document to CMYK and then set up those blacks as 100K. And don't apply any color management conversions when sending to the printer
Thank You. I got it solved.
I just print something on a black printer, can you do not do that simple process
if it does not can be done I will cancil this substription
Please describe your issue.
And show photos of the print.