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When I want to export a file from Illustrator to PNG format, the file is generated but it is corrupted, and I cannot open, view or use it anywhere. I'm working with CS6 on Windows 10.
How could I solve it? Thank you.
Hi there,
Sorry to hear about this. I agree with Doug here. Adobe Illustrator CS6 is not compatible with Windows 10. You may try basic troubleshooting like resetting preferences and see if it helps you out. My recommendation would be to use the latest version of Adobe Illustrator. Hope it helps.
Regards,
Ashutosh
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Are you using Save for Web or Export As?
Is the result the same with both methods?
Have you tried resetting preferences?
There is also the lurking possibility that some Windows 10 update broke CS6, even if it worked in the past.
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Nothing worked. As you said: incompatibility problems.
Thanks anyway!
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Hi there,
Sorry to hear about this. I agree with Doug here. Adobe Illustrator CS6 is not compatible with Windows 10. You may try basic troubleshooting like resetting preferences and see if it helps you out. My recommendation would be to use the latest version of Adobe Illustrator. Hope it helps.
Regards,
Ashutosh
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Oh, thank you.
I'll probably need to get the latest version.
Thanks anyway!