Problem Sending Illustrator Files With Multiple Layers

[CobaltBlueIllustrator]

Hello Community,

I've been having issues sending a multi-layer illustrator file over gmail and wetransfer. Every time the person receives it, they only see one layer. I don't know why either gmail or wetransfer would compress layer files. The only thing I can think of why this would happen is that the person has the 2020 Illustrator and I have the 2021 version. But even then it seems unlikely. Anyone know why illustrator files cannot be sent over web without losing its multi layer properties?

Thanks

[Jacob Bugge]

CobaltBlue,

What happens if you zip the file (generally recommended to avoid corruption)?

Or what happens if you downsave to 2020?

[CobaltBlueIllustrator]

I'm working on a PC while the other person is on a mac. The program used to zip my files are different from the other persons. I have tried to send files that way but Macs cannot open a PC zipped file. As for the downsave, I can try that and see how that goes. Thank you.

[Jacob Bugge]

You are welcome, CobaltBlue.

There are some strangenesses going on between Win and Mac.

Have yous considered upload/download using own sites (if any) or one of the services of that kind?

I hope you will report your findings.

[Monika Gause]

"There are some strangenesses going on between Win and Mac."

When sending Illustrator files? Not at all.

There are different versions installed, one of them needs a proper tool for zipping/unzipping and and that's it.