Problem to opening document in Ai

New Here ,
Jun 28, 2021 Jun 28, 2021

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Hello,

I've a problem with opening file. I finished my work in Ai, save document and save as PDF after saving Ai document, but the document cannot be opened because it reports an error to me.
 
Can you please help me to resolve this?
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Bug, Performance

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Adobe Community Professional ,
Jun 28, 2021 Jun 28, 2021

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Can you tell us the error?

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Selvin5FEB_0-1624866859288.png

I'm sorry, my english is not good enough. I send ss of pop up message when I trie to open document.

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Adobe Community Professional ,
Jun 28, 2021 Jun 28, 2021

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Did something unexpected happen while saving the file? Were you saving to a network?

This indicates the file has been damaged somehow. Do you have a backup you can use?

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Unfortunately, I don't have backup documents, which is my problem.
The only thing that is more or less usable are the PDF files that I sent by email.
These documents can be opened in Illustrator, but unfortunately all fonts have been converted to curves, so they are relatively unusable if the need for interventions in the text.
I don't see a way to recover these documents.

I don't know what happend. There are no linked elements in the document, the document is not too heavy (only about 2-3 MB). I saved it as I usually save other documents, after saving I converted them into PDF documents and saved them as PDF. The directory contains both documents (Ai and PDF as on ss), shows their size, but I can't open them.

Selvin5FEB_0-1624869817994.png

 

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