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Problem With Round Shapes - Illustrator

New Here ,
Jul 21, 2017

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Hello everyone. Recently, I have been having an issue with the latest version of Illustrator. Both in new and saved files I am having some odd effect happen to round objects. I've attached two photos: the object in Illustrator and then in Photoshop. The latter being the correct design. I am only experiencing the issue on my Surfacebook. When I send the file to others or open it on another computer, the edges appear to be normal.

I've rebooted my laptop, reset defaults in Illustrator, and uninstalled then reinstalled Illustrator to no avail.

Does anyone have a solution to this that I haven't been able to find?

The Issue.pngThe Issue 1.1.png

Adobe Community Professional
Correct answer by Ton Frederiks | Adobe Community Professional

This has come up frequently lately.

Try switching to CPU Preview instead of GPU Preview:

Ctrl E

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Problem With Round Shapes - Illustrator

New Here ,
Jul 21, 2017

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Hello everyone. Recently, I have been having an issue with the latest version of Illustrator. Both in new and saved files I am having some odd effect happen to round objects. I've attached two photos: the object in Illustrator and then in Photoshop. The latter being the correct design. I am only experiencing the issue on my Surfacebook. When I send the file to others or open it on another computer, the edges appear to be normal.

I've rebooted my laptop, reset defaults in Illustrator, and uninstalled then reinstalled Illustrator to no avail.

Does anyone have a solution to this that I haven't been able to find?

The Issue.pngThe Issue 1.1.png

Adobe Community Professional
Correct answer by Ton Frederiks | Adobe Community Professional

This has come up frequently lately.

Try switching to CPU Preview instead of GPU Preview:

Ctrl E

Views

615

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 21, 2017 0
Adobe Community Professional ,
Jul 22, 2017

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This has come up frequently lately.

Try switching to CPU Preview instead of GPU Preview:

Ctrl E

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Jul 22, 2017 1
rama_ai LATEST
Adobe Employee ,
Aug 21, 2017

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This issue is fixed by Intel in their latest driver update (15.46.02.4729 - released on 11 JUL 2017 ) available at - https://downloadcenter.intel.com/download/26941/Graphics-Intel-Graphics-Driver-for-Windows-15-46-?pr...

This update cannot show up driver search, as it might take some time for Microsoft to get it integrated in their Surface Pro driver updates. Microsoft prevents installing driver directly from Intel if you try the installer directly, however latest driver from Intel can be installed with steps listed in section "Update video adapter device drivers" > "Intel (Surface Pro devices)" in below link

https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html

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Aug 21, 2017 0