Problem with the new illustrator update.

[elerikRod]

When i start the app, this close immediately and send me a message of error.

[Mohammad.Harb]

What does the messgae say?

Are you on mac or pc?

have you tried resetting illustrator preferences settings?

[michelew83603738]

Letting us know what the error message says would be helpful in knowing the problem.

[elerikRod · Accepted solution]

The message is from windows, now i know what is the problem, is a bug in Windows 10 update. I solve with my support team.