Problem with the new illustrator update.

New Here ,
Mar 12, 2021 Mar 12, 2021

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When i start the app, this close immediately and send me a message of error.

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correct answers 1 Correct Answer

New Here , Mar 12, 2021 Mar 12, 2021
The message is from windows, now i know what is the problem, is a bug in Windows 10 update. I solve with my support team.

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Adobe Community Professional ,
Mar 12, 2021 Mar 12, 2021

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What does the messgae say?

Are you on mac or pc?

have you tried resetting illustrator preferences settings?

 

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Adobe Community Professional ,
Mar 12, 2021 Mar 12, 2021

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Letting us know what the error message says would be helpful in knowing the problem.

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New Here ,
Mar 12, 2021 Mar 12, 2021

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The message is from windows, now i know what is the problem, is a bug in Windows 10 update. I solve with my support team.

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translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines