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problema con Ilustrador CC

New Here ,
Jun 12, 2021 Jun 12, 2021

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el programa de Adobe Ilustrador cc se cierra si dejo de usarlo por 5 minutos es muy extresante  que puedo hacer?  y despues de estar trabajando se empieza a alentar tarda mucho para reaccionar a algun movimiento. y tengo que reiniciar el programa para que vuelva a trabajar bien, 

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Adobe
Community Expert ,
Jun 12, 2021 Jun 12, 2021

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Hola Arnoldo.

Si nos brindas más detalles sería de utilidad:

  • Qué versión de Illustrator estás usando exactamente
  • Sistema operativo.

Saludos

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LEGEND ,
Jun 13, 2021 Jun 13, 2021

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of the OS & Illustrator, as asked by Carlos earlier? Do you see this behavior while working on a specific file or performing a specific task? This information would help us assist you accordingly.

 

Additionally, you may try the suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps to improve the performance of the app.

 

Regards,

Ashutosh

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