Problemas com Illustrator

[#1]

El programa no abre, elimino y vuelvo a intentar abrir. ¿Tienen algún problema? al parecer abre pero no carga la ventana

[#2]

El programa no abre, elimino y vuelvo a intentar abrir. ¿Tienen algún problema? al parecer abre pero no carga la ventana

[#3]

Hi there,

Apologies for the delayed response. Would you mind sharing the version of the OS & Illustrator? Do you get any error message while launching the app? You may also share screenshots or a small video of the process for better understanding. This information will help us assist you accordingly.

You may also try following steps given on this community post & see if they help. Looking forward to your response.

Regards,

Ashutosh

[#4]

Hola. Por favor intenta restableciendo las prefeencias del programa: https://helpx.adobe.com/es/illustrator/using/setting-preferences.html#setting_illustrator_preference...