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Hola, tengo problemas en la ultima version de ilustrator con las barras de herramientas. Por favor podrian ayudarme a solucionar este inconveniente. En realidad es que se esconden y no logro hacerlas aparecer, utilizo la tecla tab para que abran y no responde. Además voy a ventana/espacio de trabajo y pongo diseño y no me lo toma. Necesito resolverlo porque tengo todo en esta nueva version y no puedo trabajar con versiones anteriores
Hi there,
Sorry to hear about your experience. I see you are using Windows 10. Please make sure you have Windows 10 and GPU updated to the latest version. Additionally, please try resetting the Illustrator preferences manually. Please follow the instructions below to do that:
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Hola Julián. Por favor intenta restaurando las preferencias: https://helpx.adobe.com/es/illustrator/using/setting-preferences.html#setting_illustrator_preference...
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Hi there,
Sorry to hear about your experience. I see you are using Windows 10. Please make sure you have Windows 10 and GPU updated to the latest version. Additionally, please try resetting the Illustrator preferences manually. Please follow the instructions below to do that:
**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.
If this does not help, please use Creative Cloud Cleaner Tool to remove the existing installation and install again once done.
Let us know how it goes.
Regards,
Ashutosh