problemas de instalacion

New Here ,
Jan 22, 2021 Jan 22, 2021

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hola buenas, necesito ayud apadra instalar el app. por mas que siga los pasos y la ayuda de los agentes del programa esto me sigue apareciendo.

Gerlyn5FD4_0-1611341928388.png

[0121/202511.363:ERROR:directory_reader_win.cc(43)] FindFirstFile: The system cannot find the path specified. (0x3)

 

Alguien tiene idea de como arreglar esto? 

Muchas gracias

 

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Activation billing and install

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Adobe Employee ,
Jan 24, 2021 Jan 24, 2021

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS? Have you tried restarting the computer? Is there any specific firewall installed on your machine? This information would help us assist you accordingly.

Additionally, you may use Creative Cloud Cleaner tool to remove the existing installation of Adobe app & reinstall once done.

Hope it helps.

 

Regards,

Ashutosh

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