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Problems with save a document

New Here ,
Oct 22, 2020

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I can't save my document, this message appear "an unknown error has occurred"

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Problems with save a document

New Here ,
Oct 22, 2020

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I can't save my document, this message appear "an unknown error has occurred"

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29

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Oct 22, 2020 0
Adobe Community Professional ,
Oct 23, 2020

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Which version and system is it and exactly where do you want to save it?

Is a printer installed and turned on, printer driver up to date?

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Oct 23, 2020 0
Adobe Employee ,
Oct 24, 2020

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Hi there,

 

Sorry to hear about your experience. In addition to what Monika has already asked, please share if you were trying to save the file on a network drive or local. Is it happening with a specific file or all?

All this information would help us understand your concern & assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

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Oct 24, 2020 0
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