Properties panel now showing up

Community Beginner ,
Nov 24, 2020 Nov 24, 2020

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What can I do?

Tried to remove the AppPerfs file and its still not showing up 😕

Illustrator 14.1.1 CC2020

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Bug, How to, Tools

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Adobe Community Professional ,
Nov 24, 2020 Nov 24, 2020

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Can you go into a bit more detail about what your specific problem is here..?

You say the 'properties panel is now showing up' in your title and then in the description you say 'its still not showing up'..?

Not making much sense 🤷‍:male_sign:

You haven't stated any system information either? PC / Mac

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Doesn't matter PC / MAC, its an issue with the program, nothing else..

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Adobe Community Professional ,
Nov 24, 2020 Nov 24, 2020

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Are you able to choose Properties under the Window menu?

Which workspace are you using? Most of them include the Properties panel, including the default Essentials workspace. (Window > Workspace > Essentials, Window >Workspace > Reset Essentials)

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Will try, but not sure if it will help cause I think that my friend tried that already, its not for me, its for her btw 🙂

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Adobe Employee ,
Nov 27, 2020 Nov 27, 2020

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Hi there,

 

Thanks for reaching out. Did Barbara's suggestion help?
You may try resetting preferences by following the instructions below;

  • Close all Adobe applications. 
  • Go to locations 
  • ~/Library/Caches 
  • ~/Library/Application Support/Adobe 
  • ~/Library/Preferences 
  • Rename  Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 24 Settings folders to   Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 24 Settings.old 
  • Launch Illustrator from the Creative Cloud.

 

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.

Let us know if it helps.

 

Regards,

Ashutosh

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Community Beginner ,
Jan 24, 2021 Jan 24, 2021

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Already fixed it! thank you and sorry for the late replay ♥

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