Quality Control

New Here ,
Apr 27, 2021 Apr 27, 2021

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Is there someone in charge of quality control on your products. I am getting tired of the amount of bugs on your products and website, I am doing most of your bug repoirting and I do not get paid for this and I still have to pay for a faulty product. 

 

I or want a refund on my subscription or someone pay me for the work that I have to do regarding the wuality of your products. I do not have the time to sit and have hour long discussions with your contact team to try sort things out. I am getting to a point where i have to download other products in order to do my work. I am paying you for a service and i am ending up using other products from other vendors to do my work because your products has so much bugs in it. 

FIX your PRODUCTS!!!!!!!!!!!! 

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Adobe Community Professional ,
Apr 27, 2021 Apr 27, 2021

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I understand you, but I want to give a more accurate orientation for this message. For these complaints, I suggest you rewrite your message via the link below.

 

https://community.adobe.com/t5/account-payment-plan/bd-p/account-payment-and-plan?page=1&sort=latest...

 

Graphic Designer Educator / PrePress Consultant

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Adobe Employee ,
May 04, 2021 May 04, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to the suggestion given by @ceyhun_akgun, I'd request you to reach out to Adobe Support team(https://helpx.adobe.com/support.html). Team here will be able to assist you accordingly.

 

Regards,

Ashutosh

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