Hi someone just sent me a .AI file to make a tiny edit on - I have never use AI before but its in my subscription so I downloaded it - made the tiny change and can't save it ! The error message I get is simply "An unknown error has occurred" - I have tried all the logical things like changing drives and changing file formats but still it doesn't work - any ideas ??
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Do you have a printer connected, set up as the default printer and turned on? Illustrator looks for a printer when saving. If it doesn't find one, it might act funky.
Also: does the file path and/or file name contain special characters? There are a couple that Illustrator doesn't particularly like.
Thanks for the response.
Yes I do have a default HP Laser printer and the file name is just fb.ai trying to save to my c: drive and then network drive - nothing works.
I really don't know where to start in trying to solve it as the message isn't really very helpful.
You could try and disable the "Save in Background" setting in the preferences.
That did it ! Thanks - You are a star !