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"Illustrator found an issue with the Wacom driver"

Explorer ,
Jun 23, 2021 Jun 23, 2021

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Screen Shot 2021-06-23 at 10.44.51 AM.png

I just updated from 24.2.3 to 25.3.1 and have started getting this whenever I launch Illustrator. Both of my tablets seem to be working perfectly fine with these old drivers.

 

Is there any way to disable this? If I update to the latest Wacom driver it looks like it will break one of my tablets - I keep a an Intuos 4 PTK-440 in my laptop bag and do a ton of my work on it out at cafes, and Wacom appears to have ended support for it with the last few driver updates. I really don't want to spend the time and money to acquire a replacement right now, I just wanna permanantly acknowledge that this may be an issue and get back to drawing with my tablet that has a stylus that still works with the wonderful feel of the spring nibs.

 

Also I would like to extend my warmest thanks to whoever is responsible for this not actually unchecking the "enable wacom" checkbox in the prefs, I would be full of so much hate if I had to turn that back on every time I restarted Illustrator after a crash.

 

(Anyone saying "it's just $xxx for a new tablet" is welcome to paypal money to egypt@urnash.com, my finances are stretched pretty thin right now.)

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Draw and design , Third party plugins , Tools

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Adobe
Community Expert ,
Jun 24, 2021 Jun 24, 2021

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That is strange.

 

Did you ask Wacom?

 

If not go to this Facebook Group... super friendly people that know Wacom in and out.

https://www.facebook.com/groups/3249210104

 

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