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"New Folder" shortcut whilst saving no longer works in Illustrator on macOS

Explorer ,
Jan 13, 2020

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As above.  Command-Shift-N shortcut, for creating a new folder when saving a file, no longer works in the latest version.

 

{Renamed By MOD}

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"New Folder" shortcut whilst saving no longer works in Illustrator on macOS

Explorer ,
Jan 13, 2020

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As above.  Command-Shift-N shortcut, for creating a new folder when saving a file, no longer works in the latest version.

 

{Renamed By MOD}

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Bug

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201

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Jan 13, 2020 1
Adobe Employee ,
Jan 13, 2020

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Hi there,

 

Sorry to hear about the trouble you are facing with Illustrator. I would request if you can share a few more details like:

 

  1. The exact version of Illustrator and the macOS.
  2. Is this happening while saving a specific file or multiple files?
  3. Are you able to create a New folder without using the shortcut?
  4. Where are you trying to save the file, locally or on any network or shared drive?

 

All this information will help us understand the issue and work accordingly. Looking forward to your response.

 

Regards

Rishabh

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Jan 13, 2020 0
Explorer ,
Jan 13, 2020

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  1. The exact version of Illustrator and the macOS.  OSX 10.14.6
  2. Is this happening while saving a specific file or multiple files?  Any file
  3. Are you able to create a New folder without using the shortcut?  Yes, the GUI button works
  4. Where are you trying to save the file, locally or on any network or shared drive?  Anywhere, doesn't work locally, or across a network.

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Jan 13, 2020 1
Adobe Employee ,
Jan 15, 2020

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Thanks for sharing the details, we are able to reproduce this issue on our end and a Bug has been logged and our team is working on it. I would request if you can upvote this request here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39141109-cmd-shift-n-do...

 

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Jan 15, 2020 0
New Here ,
Mar 13, 2020

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I concur - this is SO frustrating. I hit the old shortcut keys and instantly begin typing the folder name but it just jumps back to another folder.
Please sort this out. It works for ALL other apps/Finder.

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Mar 13, 2020 0
Adobe Community Professional ,
Mar 13, 2020

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Fixed in 24.1

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Mar 13, 2020 0
New Here ,
Mar 13, 2020

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Doh! Shold have read the reply.

Thanks Ton!

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Mar 13, 2020 0
New Here ,
Nov 03, 2020

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Same issue for InDesign. Help

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Nov 03, 2020 0
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