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I had experienced Ai crashing everytime I pasted a graph from Graphpad, this only started recently. Since I updated Ai I get the "The operation cannot complete due to an unknown error" message. What is going on!?
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I had experienced Ai crashing everytime I pasted a graph from Graphpad, this only started recently. Since I updated Ai I get the "The operation cannot complete due to an unknown error" message. What is going on!?
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Hi Sean,
Thanks for reaching out. As per your query Illustrator is crashing while you are copy-pasting a graph from Graphpad. To help you further with this I would need a few more details like:
Regards,
Srishti
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Hi,
OS is Windows 10 version 1803
Ai version is 23.0.3 (Ai CC v 22.1)
It crashed when i tried to copy the graph into a new Ai file, and the diagnostics crashed while running.
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Thanks for sharing this information. I would request if you can share a few more details like:
Regards,
Srishti
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What operating system are you using? Are the graphs the same size as ones you pasted prior to your update. Was your update to the latest version of Illustrator (23.0.3)? Have you tried restarting your computer?
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This totally worked for me.
Thank you!