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"You Do Not Have Enough Access Privileges" What?

New Here ,
Dec 20, 2009

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I'm beginning an Illustrator CS4 training book that comes with lessons you install on your desktop. The lessons require you to use their files but you are instructed to choose and "Save As" so you will be able to work on them.

Each time I attempt to "Save As" a warning message displays telling me I can't save the illustration because I don't have enough access privileges!!!

Does anyone know how I can resolve this issue? After spending a lot of money on the program plus the book I should have all the privileges I want!!

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"You Do Not Have Enough Access Privileges" What?

New Here ,
Dec 20, 2009

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I'm beginning an Illustrator CS4 training book that comes with lessons you install on your desktop. The lessons require you to use their files but you are instructed to choose and "Save As" so you will be able to work on them.

Each time I attempt to "Save As" a warning message displays telling me I can't save the illustration because I don't have enough access privileges!!!

Does anyone know how I can resolve this issue? After spending a lot of money on the program plus the book I should have all the privileges I want!!

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Dec 20, 2009 0
Mentor ,
Dec 20, 2009

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Are you using Windows?  If so are you logged in as an administrator?

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Dec 20, 2009 0
New Here ,
Dec 20, 2009

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I am on a Mac. No, not logged on as an administrator.

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Dec 20, 2009 0
Mentor ,
Dec 20, 2009

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I don't know about Mac's but I suppose there's a way to log in as an administrator to troubleshoot if that will fix the problem.  Create a new account and make sure it is a top-level admin account and then see if the problem goes away.

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Dec 20, 2009 0
New Here ,
Dec 20, 2009

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I have no idea how to do that. I shouldn't have to

try and manipulate to gain access to a privilege that sh

ould already have! Thanks for your response, it's appreciated!

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Dec 20, 2009 0
Mentor ,
Dec 20, 2009

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Check out this knowledgebase article from Apple:

http://support.apple.com/kb/HT1528

this will help you create an admin account (what they describe as being a "root" account, which gets its name from Unix)

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Dec 20, 2009 0
New Here ,
Dec 20, 2009

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Thank you!


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Dec 20, 2009 0
LEGEND ,
Dec 20, 2009

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Did you by any chance try copying the files to your hard drive first instead of working off of the Disc?

If yu did not do so then do so now and lets us know how it goes.

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Dec 20, 2009 0
New Here ,
Dec 20, 2009

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Oh yes, I copied everything off the disc and ejected it. That isn't the problem I am assuming.

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Dec 20, 2009 0
LEGEND ,
Dec 21, 2009

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I would then check the directory that the files are located in to make certain the privileges for all listed users are read / write.

If you are on a Mac then you right click or control click on the folder or volume that the files are in and from the contextual menu choose Get Info and go to either ownership and permissions or sharing and permissions depending on the OS version.

Then you can change it to read write.

Keep in mind that if the volume (Hard Disk) might also have the sharing privileges messed up.

You can repair the permissions on both Mac and PC with the Mac you use the Disk Utility that comes with the system in the Applications/Utilities folder.

PC I am not sure how you do this I think the properties panel of the control panel.

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Dec 21, 2009 0
New Here ,
Sep 16, 2014

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The original question is five years old, however, here is a simple fix for Mac users.

1. Go to Finder.

2. Find your main hard drive you're trying to save to.

3. If you're using a MacBook, put cursor over drive and double finger tap. If you're using a desktop Mac Control / mouse click.

4. Select Get Info.

5. Go to bottom of box to Sharing & Permissions.

6. Look to the bottom right and find the Lock. Click on the lock to unlock it. Enter in your user password.

7. Select the + symbol at the bottom left of box below Sharing & Permissions.

8. Add "Administrator" and set permission to Read & Write.

9. If your name is also an Administrator you can add that too, but not necessary.

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Sep 16, 2014 13
New Here ,
Sep 19, 2014

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Thanks! I've just tried this. I keep getting this message when using Illustrator since getting my new computer.

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Sep 19, 2014 0
New Here ,
Sep 29, 2020

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Thank you, thank you!!

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Sep 29, 2020 0
New Here ,
Mar 10, 2015

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I tried copying to a new file and saving. Did not work. But I fixed it, this way:

1. Copy the content

2. Open an EXISTING project

3. Check if it saves THAT Project successfully first

4. If it does paste your work on there and Save on a new file name.

5. Works? Then Just delete the content you don't need and save again with just your content you had an issue with.

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Mar 10, 2015 0
New Here ,
Mar 10, 2015

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Thanks to Andrew and Shaner. I haven't had the issue pop up lately, so maybe Shaner's suggestion fixed it. If not, I can try Andrew's idea.

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Mar 10, 2015 0
New Here ,
Aug 12, 2015

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This just happened to me for the first time ever.... Very odd. I tried Shaner's instructions and it didn't work yet, but I am able to save to my Dropbox, so I did that for now.

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Aug 12, 2015 0
New Here ,
Apr 26, 2019

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When you go to Save or Save As, it automatically tried to save it to "Templates." Change save destination to downloads/desktop/etc. then click save.

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Apr 26, 2019 1
New Here ,
Nov 21, 2019

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Thank you so much! This is the exact answer I was looking for!!! 

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Nov 21, 2019 0
New Here ,
May 09, 2020

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You fixed it!  So much frustration with such an easy fix.  Thanks for sharing.

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May 09, 2020 0