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Red color bar displays intermittently in Illustrator 2020 on macOS

Participant ,
Nov 19, 2019

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AI 2020 turns on the overprint preview function and then turns off, and the software interface sometimes displays a red color bar.Screen Shot 2019-11-20 at 15.06.18.png

 

{Renamed by MOD}

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Red color bar displays intermittently in Illustrator 2020 on macOS

Participant ,
Nov 19, 2019

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AI 2020 turns on the overprint preview function and then turns off, and the software interface sometimes displays a red color bar.Screen Shot 2019-11-20 at 15.06.18.png

 

{Renamed by MOD}

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Performance

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Nov 19, 2019 0
Adobe Employee ,
Nov 19, 2019

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Hi Raymond,

 

Thanks for reaching out. This looks like a display issue. Could you please check and confirm how it looks if you turn off GPU performance from Illustrator preferences. 

Go to Illustrator > Preferences > Performance > Uncheck GPU performance.GPU performance Ai.png

 

 

Also, please do share the graphics card and operating system you are working on.

 

Regards,

Srishti

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Nov 19, 2019 0
Participant ,
Nov 20, 2019

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Hi Srishti,

Thank you for your help. I also know this method, but I don't want to avoid the problem by reducing the performance. I hope adobe can fix this problem as soon as possible. My computer system is macOS 10.14.6, and the graphics card is AMD FirePro D500 3 GB graphics.

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Nov 20, 2019 0
rudybet LATEST
New Here ,
Sep 10, 2020

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I have this problem too, from one year more or less... 

When i open a file that is previusly saved whid enabled overprint, and then i disabled it, the red bars appear. Also cursor is out of alignment.

 

I have macOS 10.14.1 and AMD Radeon R9 M395 2048 MB. Illustrator version is 24.3.

 

Thank you in advance at all!

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Sep 10, 2020 0