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Removing Inner Glow effect from a symbol crashes Illustrator

New Here ,
Nov 20, 2020

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I'm running the newest Illustrator for Windows 10, and I'm trying to edit the default Leaf2 symbol so I can convert it to a brush with a new color. After I ungroup everything, I found the main leaf shape has an Inner Glow effect, and since effects can't be used in brushes, I tried to remove it, which caused Illustrator to close, presumably because of a crash. This happened multiple times. Any help would be appreciated.

Not related to the inner glow, but I also removed the tiny little gradient shapes in it as well to try to make it a brush.

 

Thanks.

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

You're welcome! And thank you for your kind words.

 

Still this is a bug and of course it should not crash. There are a couple of reports on Uservoice. You might add your vote to one of them, e.g. this one or any other you find: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41720116-crash-on-delete-layer-style

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Removing Inner Glow effect from a symbol crashes Illustrator

New Here ,
Nov 20, 2020

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I'm running the newest Illustrator for Windows 10, and I'm trying to edit the default Leaf2 symbol so I can convert it to a brush with a new color. After I ungroup everything, I found the main leaf shape has an Inner Glow effect, and since effects can't be used in brushes, I tried to remove it, which caused Illustrator to close, presumably because of a crash. This happened multiple times. Any help would be appreciated.

Not related to the inner glow, but I also removed the tiny little gradient shapes in it as well to try to make it a brush.

 

Thanks.

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

You're welcome! And thank you for your kind words.

 

Still this is a bug and of course it should not crash. There are a couple of reports on Uservoice. You might add your vote to one of them, e.g. this one or any other you find: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41720116-crash-on-delete-layer-style

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Nov 20, 2020 0
Adobe Community Professional ,
Nov 20, 2020

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Are youusing the appearance panel to remove the effect or the properties panel?

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Nov 20, 2020 0
New Here ,
Nov 20, 2020

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I originally used the properties panel, but after your comment I used the appearence panel and that worked perfectly. Thank you so much for replying so quickly and being so helpful.

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Nov 20, 2020 1
Adobe Community Professional ,
Nov 20, 2020

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You're welcome! And thank you for your kind words.

 

Still this is a bug and of course it should not crash. There are a couple of reports on Uservoice. You might add your vote to one of them, e.g. this one or any other you find: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41720116-crash-...

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New Here ,
Nov 27, 2020

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This was the same for me as well.

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Nov 27, 2020 0
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