Retrieving Files

New Here ,
Nov 22, 2020 Nov 22, 2020

Copy link to clipboard

Copied

I had Illustrator files saved on my old desktop, but it had broken and I had to get a new one. I no longer have the desktop and was wondering if I would be able to retrieve those files on my new desktop.

TOPICS
How to

Views

37

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

Unless you saved them on a backup drive or cloud storage, I don't see them being retrieved.

-Manan

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 27, 2020 Nov 27, 2020

Copy link to clipboard

Copied

Hi there,

 

Thanks for reaching out. I agree with Manan. For future, I'd recommend saving your file(or create backup) on Creative Cloud. You may follow help article(https://helpx.adobe.com/in/creative-cloud/help/sync-creative-cloud-files.html) to know how to do that.

Hope it helps.

 

Regards,

Ashutosh

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines