Retrieving Files

New Here ,
Nov 22, 2020

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I had Illustrator files saved on my old desktop, but it had broken and I had to get a new one. I no longer have the desktop and was wondering if I would be able to retrieve those files on my new desktop.

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Retrieving Files

New Here ,
Nov 22, 2020

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I had Illustrator files saved on my old desktop, but it had broken and I had to get a new one. I no longer have the desktop and was wondering if I would be able to retrieve those files on my new desktop.

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How to

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19

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Nov 22, 2020 0
Adobe Community Professional ,
Nov 23, 2020

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Unless you saved them on a backup drive or cloud storage, I don't see them being retrieved.

-Manan

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Nov 23, 2020 0
Adobe Employee ,
Nov 27, 2020

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Hi there,

 

Thanks for reaching out. I agree with Manan. For future, I'd recommend saving your file(or create backup) on Creative Cloud. You may follow help article(https://helpx.adobe.com/in/creative-cloud/help/sync-creative-cloud-files.html) to know how to do that.

Hope it helps.

 

Regards,

Ashutosh

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Nov 27, 2020 0
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