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Roland CutStudio Plugin 3.3.3 Installation Problem on Illustrator 24.0.2

Community Beginner ,
Feb 10, 2020 Feb 10, 2020

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Hello everyone! 

 

Been having a big problem with installing Roland CutStudio Plugin 3.3.3 which is the latest release of the extension. Im using Illustrator CC2020 on a Win10 OS. It's strange that Extension Manager gave me an error that the extension requires Illustrator version range 19.0-25.9 while i'm with 24.0.2. The other extension installer that was prompt as a workaround - Anastasiy's ExMan, gives an error: -602 that is related to the license. If there is anything I could do for installing this plugin I would be thankful! I tried also ExManCmd.exe with no success.

 

Thank you in advance!

 

{Renamed by MOD}

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correct answers 1 Correct answer

Community Beginner , Feb 18, 2020 Feb 18, 2020

Hey,

Sorry for the delay! I've managed a successful instalation! The problem was the Internet Network as it has certain Security standarts applied to it and the extension manager is looking up for a certain certificate that our network doesn't support. In my case, the plugin was installed on a non-firewalled inet connection.

Bests,

Yas

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Adobe
Community Expert ,
Feb 10, 2020 Feb 10, 2020

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Please contact the people who made the extensions. They should know (and they are the only ones who can fix it)

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Community Beginner ,
Feb 11, 2020 Feb 11, 2020

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Thank you!

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Community Beginner ,
Feb 18, 2020 Feb 18, 2020

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Hey,

Sorry for the delay! I've managed a successful instalation! The problem was the Internet Network as it has certain Security standarts applied to it and the extension manager is looking up for a certain certificate that our network doesn't support. In my case, the plugin was installed on a non-firewalled inet connection.

Bests,

Yas

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LEGEND ,
Feb 18, 2020 Feb 18, 2020

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Hi Yas,

 

Glad to hear you found a solution to your issue and thank you for posting it here. It'll definitely help other users having similar situation. Feel free to reach out if you have any questions/concerns in the future. We'll be happy to help. Thanks!

 

Regards,

Ashutosh

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Community Beginner ,
Nov 01, 2020 Nov 01, 2020

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Hi, I have just come to illustrator to do my Roland cuts and it now says Roland cut studio extension is not compatible.?Please help how do I send my files to cut studio now.?

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New Here ,
Nov 28, 2020 Nov 28, 2020

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I have the same issue

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Community Beginner ,
Nov 28, 2020 Nov 28, 2020

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LATEST

I had to install the previous version of illustrator through adobe and it worked. A nightmare to be honest as they will eventually remove the previous version and then were stuff.

 

A workaround that did work for me was to save the file in illustrator as an eps legacy Illustrator 8 eps file then import it into Roland cut.

 

 

Cheers

 

Jimmy

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