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Saving PDF and it goes black??

New Here ,
Feb 01, 2021 Feb 01, 2021

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Hi there-

I'm finishing up a map that I'm creating and it looks perfect when I'm editing, and it's on my screen. If I save it as a pdf and try to email it, print, etc, the background goes completely black. Some layers show up, but I cannot figure out why some are showing black when I save it??

 

HELP!

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Bug , Print and publish

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correct answers 1 Correct answer

Community Expert , Feb 09, 2021 Feb 09, 2021

which Application are you using to view the pdf?

 

Have you tried reoping the saved pdf file back in AI?


Which settings did you choose when saving pdf?

 

try turning off (gpu/cpu) by pressing ctrl  + E (Pc)  or cmd + E ( mac ) and save the artwork.


You can aslo try coping the artwork and past it in a née document then save it as Pdf.

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Community Expert ,
Feb 09, 2021 Feb 09, 2021

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Are you able to post the file so we can have a look what the issue could be..?

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Community Expert ,
Feb 09, 2021 Feb 09, 2021

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which Application are you using to view the pdf?

 

Have you tried reoping the saved pdf file back in AI?


Which settings did you choose when saving pdf?

 

try turning off (gpu/cpu) by pressing ctrl  + E (Pc)  or cmd + E ( mac ) and save the artwork.


You can aslo try coping the artwork and past it in a née document then save it as Pdf.

Votes

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Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines