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screen drooping bug?

New Here ,
Nov 14, 2020 Nov 14, 2020

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hi everyone 

I have been using illustrator for a while now but it slate become unusable whenever I move the mouse half of my canvas starts to have a drooping effect 

would anyone know why that is?

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correct answers 1 Correct answer

Guide , Nov 15, 2020 Nov 15, 2020

Looks like a GPU preview issue. Could you turn GPU Off (View > Preview on CPU) and tell us what will happen?

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Community Expert ,
Nov 14, 2020 Nov 14, 2020

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Could you please attach your image using the Insert Photos button? Your link is not functional, and I'd rather not have to download it to see it. Copy-paste also works.

 

Thanks,
Peter

 

tromboniator_0-1605394731722.png

 

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New Here ,
Nov 14, 2020 Nov 14, 2020

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2020-11-15.png

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New Here ,
Nov 14, 2020 Nov 14, 2020

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Ana5C4F_0-1605395464981.png

Estou com esse mesmo problema...

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Guide ,
Nov 15, 2020 Nov 15, 2020

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Looks like a GPU preview issue. Could you turn GPU Off (View > Preview on CPU) and tell us what will happen?

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New Here ,
Nov 15, 2020 Nov 15, 2020

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Oh, Anna! Muito obrigada! O problema acabou! 

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