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Se ha generado un informe de bloqueo

New Here ,
Dec 19, 2018

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Abro Adobe Ilustrator y todo parece bien pero al momento de querer abrir un documento nuevo o existente sale una pantalla de bloqueo, y el programa se cierra

Tengo Windows 10 64bits

Pantalla de bloqueo.jpg

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Se ha generado un informe de bloqueo

New Here ,
Dec 19, 2018

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Abro Adobe Ilustrator y todo parece bien pero al momento de querer abrir un documento nuevo o existente sale una pantalla de bloqueo, y el programa se cierra

Tengo Windows 10 64bits

Pantalla de bloqueo.jpg

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2.7K

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Dec 19, 2018 0
Adobe Employee ,
Dec 27, 2018

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Hi Luis,

We are extremely sorry to hear about this. I would request if you can share a few more details like:

  • Version of Illustrator
  • Graphic Card installed on your system.
  • Event Viewer report with Illustrator error.

event viewer.png

  • Where the files are saved(Network Drive/ System HDD/ Shared Folder on System /External HDD)
  • Try changing the default printer to Adobe PDF

Regards,

Srishti

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Dec 27, 2018 0
New Here ,
Jun 16, 2020

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SALUDOS me pasa lo mismo a la hora de abrir un nuevo proyecto en Ilustrador y para imprimir un pdf

esto es lo q me sale

svchost (24508,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) al abrir un archivo de registro C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

 

 

GRACIAS PÓR SU AYUDA

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Jun 16, 2020 0
New Here ,
Jun 21, 2020

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buenas, has conseguido solucionar el problema? tengo el mismo error y no puedo ejecutar illustrator..

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Jun 21, 2020 0