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Selection tool lagging while clicking objects - Mac

Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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Hi, 

 

I've been using Illustrator for a while and I constantly had this issue: when I use the Selection Tool (V), the item, image, line, vector group, no matter what I click, begins to lag and then automatically jumps to the location of my mouse, even though I simply clicked the item to select it and then moved my mouse, not clicked and dragged.

The object reacts as though I clicked and dragged, so I am forced to select an object, let the bug run it's course, while sometimes the rainbow wheel keeps turning, and then hit cmd +Z to undo the unintentional move.

 

I'm having this issues with and without the wacom tablet, even using the touchpad. And it's a problem that occurs only in Illustrator, the other Adobe programs work just fine and smooth. 

 

I am using a MacBook Pro, touchpad/Wacom Intuos S, and running BigSur 11.2.1 at the moment, but the problem was already showing with Mojave and Illustrator 2019.

 

Can you help me fix this problem for good?
Thank you

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Bug , Performance , Tools

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correct answers 1 Correct answer

Community Expert , Mar 10, 2021 Mar 10, 2021

What else is running on your system? Screensharing, some mouse enhancements, ...?

 

Can you try and turn off everything else and see if the issue sticks?

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Community Expert ,
Mar 10, 2021 Mar 10, 2021

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Is the Dictation service turned off in your system?

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Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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If you mean the Dictation function in the MacBook keyboard settings, yes, it's turned off. 

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Community Expert ,
Mar 10, 2021 Mar 10, 2021

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What else is running on your system? Screensharing, some mouse enhancements, ...?

 

Can you try and turn off everything else and see if the issue sticks?

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Community Beginner ,
Mar 11, 2021 Mar 11, 2021

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I can't believe it.
I tried to turn off a tool I installed long ago, BetterSnapTool. Now the problem seems resolved, even though I don't want to jinx it saying out loud.
I'll contact the developer of the app and give him my feedback. 

Thank you Monika 🤩

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Community Expert ,
Mar 11, 2021 Mar 11, 2021

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Glad you could solve it.

Thank you for the feedback! This will help others.

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New Here ,
Mar 21, 2024 Mar 21, 2024

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I am also experiencing the same problem with the Selection Tool, whether on AI 2023 or 2024. It lags and unnecessarily drags the selected object or nodes whenever I move the mouse or trackpad.

I am running AI on MacBook Pro M1 Pro.

I hope you can heklp me resolve the problem. Thank you.

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Community Expert ,
Mar 22, 2024 Mar 22, 2024

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Do you have Magnet or a similar app installed?

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Adobe Employee ,
Mar 28, 2024 Mar 28, 2024

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Hello @Teleprod,

We understand that encountering technical issues can be frustrating. I hope the suggestions Monika shared helped resolve the problem. If not, kindly try the suggestions shared in this help article (https://adobe.ly/49jlrTg) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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New Here ,
Apr 13, 2024 Apr 13, 2024

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Hi Monika,

No, I'm not using Magnet or similar apps. If it helps, my AI is running on MacOS Sonoma 14.4.1 (23E224).

 

Thanks,
T

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Community Expert ,
Apr 13, 2024 Apr 13, 2024

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New Here ,
Apr 14, 2024 Apr 14, 2024

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No Proofpoint is installed on this laptop.

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