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Selection Tools not working at all

New Here ,
Jul 30, 2020

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Just downloaded Illustrator 2020 into Windows 10.  Selection Tools not working at all.  Can only more whole object and can't click and single out a specific thing.  Bounding boxes not woring either.  Tried showing edges, bounding boxes, and corners in he View Tab.  Please Hel[!!!!

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Selection Tools not working at all

New Here ,
Jul 30, 2020

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Just downloaded Illustrator 2020 into Windows 10.  Selection Tools not working at all.  Can only more whole object and can't click and single out a specific thing.  Bounding boxes not woring either.  Tried showing edges, bounding boxes, and corners in he View Tab.  Please Hel[!!!!

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Performance, Tools

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51

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Adobe Community Professional ,
Jul 30, 2020

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Hi try to reset your preference and try it or show us a screenshot if not solve...regards

Ali Sajjad

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New Here ,
Jul 31, 2020

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Had a support guy try to do all of that... Did not work will try to send screenshot 

 

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Adobe Community Professional ,
Jul 31, 2020

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Is Photoshop or other Adobe apps running in the background?

Can you try and launch only Illustrator and then check again?

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New Here ,
Jul 31, 2020

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Nothing else ruuning just Illustrator 

 

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Adobe Community Professional ,
Jul 31, 2020

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Does it happen with all files?

Or just some?

Where are files stored?

What's in your files?

 

Please tell us about your hardware.

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