My colleage invited me to collaborate with his library. When I clicked on the "Start collaborating" button in the email invite, it does not show up in my CC online nor the Adobe app libraries. I quite out of the programs and restarted my mac and I don't see anything. Thoughts?
Are you logged into the same account your colleague sent the e-mail to?
Sorry to hear about your experience. Have you tried logging out and logging back into the Creative Cloud app? You may also check the shared content on this link: https://assets.adobe.com/libraries
Hope it helps.
I tried those things already and it didn't work. I ended up creating folders of my own and adding the company logos in there.
It could be security settings or firewall settings. I cannot use shared libraries at work, but on my home computer it works well
That happened to me before, I gave a client my email, but I was logged into my CC account with a different email. The email invite needs to match the login account email.