Highlighted

Shutterstock images not opening with illustrator...help

New Here ,
Sep 30, 2020

Copy link to clipboard

Copied

Maju16B8_0-1601472309506.png

 

what is this new error

 

 

TOPICS
Bug

Views

20

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Shutterstock images not opening with illustrator...help

New Here ,
Sep 30, 2020

Copy link to clipboard

Copied

Maju16B8_0-1601472309506.png

 

what is this new error

 

 

TOPICS
Bug

Views

21

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 30, 2020 0
Adobe Community Professional ,
Sep 30, 2020

Copy link to clipboard

Copied

Have you sent the file to see what they come back with..?

 

Or have you run through this list...?

https://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 30, 2020 0
Adobe Community Professional ,
Sep 30, 2020

Copy link to clipboard

Copied

Will be difficult to solve without having the actual file.

Can you still open it with older versions of Illustrator?

What does Shutterstock say? This might also be caused by their infrastructure sending you a damaged file.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 30, 2020 0