Smart Guides Only Show Gray Background Without data

New Here ,
Jun 10, 2021 Jun 10, 2021

Copy link to clipboard

Copied

 Hi, I turned on Smart Guides. The settings are as the following

jamesvon007j63002042_0-1623389091912.png

 

jamesvon007j63002042_1-1623389115460.png

 

When I draw something like rectangle, Smart Guides only show the gray background like this, the data like dx, dy are just gone

jamesvon007j63002042_2-1623389188804.png

Do you have any ideas what 's going on here?

Thanks

TOPICS
Bug, Draw and design, How to

Views

102

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

Copy link to clipboard

Copied

LATEST

Can you try and reboot the computer?

Do you have any system extensions installed that meddle with the cursor?

This is quite an old version, no? It might be incompatible with your system.

 

If nothing helps you can try and reset the Illustrator preferences. Rename the preferences folder for that, so your old settings are kept.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines