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Solid and dotted blue line boxes around art

New Here ,
Sep 11, 2020

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Since upgrading to 2020 a solid blue box and dotted box surrounds my art. I cannot select it or turn it off. Highly annoying while trying to work on files to have this in the way. How to I get rid of these boxes!

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Correct answer by Monika Gause | Adobe Community Professional

Metadata in the file mentions ESKO plugins.

So maybe you want to ask the ad agency about it.

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Solid and dotted blue line boxes around art

New Here ,
Sep 11, 2020

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Since upgrading to 2020 a solid blue box and dotted box surrounds my art. I cannot select it or turn it off. Highly annoying while trying to work on files to have this in the way. How to I get rid of these boxes!

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

Metadata in the file mentions ESKO plugins.

So maybe you want to ask the ad agency about it.

Topics

How to

Views

93

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Adobe Community Professional ,
Sep 11, 2020

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Can you show a screenshot?

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New Here ,
Sep 11, 2020

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Screen Shot 2020-09-11 at 9.45.42 AM.png

Wish I could show you more but due to privacy policies I can't. 

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New Here ,
Sep 11, 2020

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I should say they are NOT guidelines or boxes or smart guides. 

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Adobe Community Professional ,
Sep 11, 2020

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Try View>Hide Print Tiling.

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New Here ,
Sep 11, 2020

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Already did. It is not that. Thank you

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Adobe Community Professional ,
Sep 11, 2020

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is this really in Illustrator??? 

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New Here ,
Sep 11, 2020

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Yes it is. I work soley in Illustrator for my job

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Adobe Community Professional ,
Sep 11, 2020

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Can you share a sample .ai file?

 

You can delete everything in that document and save a blank copy of it.

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New Here ,
Sep 11, 2020

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the file format is not one that can be linked to this forum.

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Adobe Community Professional ,
Sep 11, 2020

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Then place the file on something like Dropbox or the Adobe cloud and share a link here.

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New Here ,
Sep 11, 2020

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Adobe Community Professional ,
Sep 11, 2020

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Do you perhaps have third party plugins installed?

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New Here ,
Sep 11, 2020

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No plug ins are being used at this time. 

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