Some shortcuts don't work

Contributor ,
Dec 10, 2020 Dec 10, 2020

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Hi everybody,

I don't use Illustrator very often but I'd like to set up some custom shortcuts to make my day easier. 
I have an Italian keyboard so some of the default shortcuts need to be changed.

 

For example, I'd like to Show and Hide the grid by using a shortcut. And I'd like it tobe Ctrl + '.

This because it would be the same shourtcut I use in After Effects.

 

When I open the Keyboard Shortcuts window and change the default shortcut to Ctrl + ' everything seems to work fine. However, the shorcut doesn't work at all. Nothing. This problem drives me crazy, I even thought to buy a keyboard with a US layout but then it would be painful to write words with accents. 


Any ideas?

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Adobe Community Professional , Dec 10, 2020 Dec 10, 2020
It's only then a problem, when Illustrator language and keyboard language don't match. But please report it as a bug. http://illustrator.uservoice.com

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Adobe Community Professional ,
Dec 10, 2020 Dec 10, 2020

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And your system language and the keyboard language is Italian and the Illustrator language as well? So everything is the same?

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Contributor ,
Dec 10, 2020 Dec 10, 2020

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Mmmh no, system language is English, Illustrator language English, keyboard Italian. Do you think is a problem?

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Adobe Community Professional ,
Dec 10, 2020 Dec 10, 2020

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So not only is the keyboard Italian, but also the assigned language? That can indeed be a problem with these special keys.

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Contributor ,
Dec 10, 2020 Dec 10, 2020

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Of course. What's the purpose of having an Italian keyboard and set it to English? Eveything would be in the wrong place.
It's just Illustrator that can't get his head around this. Any other softwares just work fine. 

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Adobe Community Professional ,
Dec 10, 2020 Dec 10, 2020

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It's only then a problem, when Illustrator language and keyboard language don't match.

But please report it as a bug.

http://illustrator.uservoice.com

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