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Space not working during text entry

New Here ,
Oct 31, 2017

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I just upgraded to Illustrator 2018 using Windows 7 and seem to be having an issue where hitting the space bar between words is not registering. I'm not sure if this is a setting that was changed during upgrade, or if it's a glitch. Sometimes the space will register and then the text will revert to no spaces between words, other times it does not show up on screen at all upon hitting space bar. Any help would be appreciated.

Adobe Community Professional
Correct answer by Bill Silbert | Adobe Community Professional

If you did not have “Import previous settings and preferences” unchecked in the Advanced Options during your install of CC 2018 (see screen shot) then that may be the source of your problem.

INSTALL AI.png

If that option was checked during the install then you will have to manually make sure that all previous preference files for Illustrator are deleted (or renamed) making sure that Illustrator is closed when you do so. You can then open CC 2018, save a test file and then quit it so that a new CC 2018 only preference folder will be created. (This is all based on a test I did that showed that when an older preference file exists CC 2018 did not create a complete preference folder). At this point I would restart the computer and once rebooted launch Illustrator and hopefully your problem will be solved.

To manually delete preferences:

You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works then great but if it doesn’t you may have to manually delete them.

On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number]\ Settings\<Language> for any versions that you have. Make sure that Illustrator is closed when you do this. When you relaunch the program it will create  new preference files and the program will be at its default settings.

After you’ve reset up the program (make sure that no document window is open) to your liking, it is a really good idea to create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

Also, just to make sure, CC 2018 requires that Service Pack 1 be installed to work on Windows 7.

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Space not working during text entry

New Here ,
Oct 31, 2017

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I just upgraded to Illustrator 2018 using Windows 7 and seem to be having an issue where hitting the space bar between words is not registering. I'm not sure if this is a setting that was changed during upgrade, or if it's a glitch. Sometimes the space will register and then the text will revert to no spaces between words, other times it does not show up on screen at all upon hitting space bar. Any help would be appreciated.

Adobe Community Professional
Correct answer by Bill Silbert | Adobe Community Professional

If you did not have “Import previous settings and preferences” unchecked in the Advanced Options during your install of CC 2018 (see screen shot) then that may be the source of your problem.

INSTALL AI.png

If that option was checked during the install then you will have to manually make sure that all previous preference files for Illustrator are deleted (or renamed) making sure that Illustrator is closed when you do so. You can then open CC 2018, save a test file and then quit it so that a new CC 2018 only preference folder will be created. (This is all based on a test I did that showed that when an older preference file exists CC 2018 did not create a complete preference folder). At this point I would restart the computer and once rebooted launch Illustrator and hopefully your problem will be solved.

To manually delete preferences:

You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works then great but if it doesn’t you may have to manually delete them.

On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number]\ Settings\<Language> for any versions that you have. Make sure that Illustrator is closed when you do this. When you relaunch the program it will create  new preference files and the program will be at its default settings.

After you’ve reset up the program (make sure that no document window is open) to your liking, it is a really good idea to create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

Also, just to make sure, CC 2018 requires that Service Pack 1 be installed to work on Windows 7.

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Oct 31, 2017 2
Adobe Employee ,
Nov 01, 2017

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Hi Becky,

Can you please try restarting the machine? Is your space key working fine in other applications?

Thanks

Anish

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Nov 01, 2017 0
New Here ,
Oct 27, 2020

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I am having the same problem, only when I hit my spacebar in InDesign, instead of adding a space, it is changing to a different Paragraph Style...very frustrating, because as you can see, the spacebar is working fine in other applications.

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Oct 27, 2020 0
Adobe Community Professional ,
Oct 28, 2020

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This is the Illustrator forum.

You maybe want to post in the InDesign forum.

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Oct 28, 2020 0
Adobe Community Professional ,
Nov 01, 2017

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If you did not have “Import previous settings and preferences” unchecked in the Advanced Options during your install of CC 2018 (see screen shot) then that may be the source of your problem.

INSTALL AI.png

If that option was checked during the install then you will have to manually make sure that all previous preference files for Illustrator are deleted (or renamed) making sure that Illustrator is closed when you do so. You can then open CC 2018, save a test file and then quit it so that a new CC 2018 only preference folder will be created. (This is all based on a test I did that showed that when an older preference file exists CC 2018 did not create a complete preference folder). At this point I would restart the computer and once rebooted launch Illustrator and hopefully your problem will be solved.

To manually delete preferences:

You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works then great but if it doesn’t you may have to manually delete them.

On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number]\ Settings\<Language> for any versions that you have. Make sure that Illustrator is closed when you do this. When you relaunch the program it will create  new preference files and the program will be at its default settings.

After you’ve reset up the program (make sure that no document window is open) to your liking, it is a really good idea to create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

Also, just to make sure, CC 2018 requires that Service Pack 1 be installed to work on Windows 7.

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Nov 01, 2017 0
New Here ,
Nov 01, 2017

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Thank you, that seemed to do the trick. I suspect it was a setting that got changed during upgrade.

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Nov 01, 2017 0
Adobe Community Professional ,
Nov 01, 2017

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Happy to help.

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Nov 01, 2017 0
Adobe Community Professional ,
Nov 01, 2017

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  • Have you tried the flout menu  and chose reset panel for both character and paragraph?

Screen Shot 2017-11-01 at 10.27.44 AM.png

  • Do a Shift Ctrl I to show invisibles, do you see the spaces represented by periods?
  • If you create a new document, and set some new type in a text box, does this happen?
  • What settings do you have on your type, such as justification?
  • Please post a screenshot

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Nov 01, 2017 1
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