Thanks for reaching out. I would request if you can share a few more details like:
I am having the same issue. I am slightly confused by your instructions – In Library > Caches I do not have any of the above files/folders. Can you please elaborate?
EDIT: I am on a Macbook Pro running macOS Mojave and Adobe Illustrator CC 2020. This is also happening on InDesign 2020 and Photoshop 2020. I have tried relaunching.
It refers to your user library. Please read the system documentation on how to access it.
Also: check if you have any of the following running
the browser Chrome, screen sharing, remote control, a mouse enhacing system extension, banking software, e-mail ... several other apps and system extensions might be affected. They interfere with modifier keys. You need to isolate it and then color it or configure it so it doesn't interfere.
Hello, I'll side with Monika, Ps, Ai and Id share way less code than you might think.
If the space bar does not work in any of them, it is because it is hijacked by another software...
Sorry for the confusion, as suggested by Monika, it refers to the user library. For more information, you can refer to this help article: https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences
This worked for me! 🙂
If you want to go to the library in MacOS you need to go to the menubar at the top and choose the option "GO"
While you're in Finder. When the dropmenu opens, you can press the Option or Alt key. When pressed, you will see "Library" apear and disapear when not pressing.
I've tryed this several times and It just creates another folder when I open the programs.
Is there any other solution?
Maybe logging into the computer
What does happen when you use the spacebar? What is most likely happening is that some other program is using the spacebar as a shortcut and superceding Illustrator and Photoshop. Try rebooting your computer and only opening Illustrator or Photoshop and see if the shortcut now works. Then you can try launching other programs until you find out which one is causing the conflict. You may also want to try simply typing an "H" (with no text active) whenever you want to quickly get the hand tool in either program.
I don't think that this is an issue of corrupt preferences since it is happening for both Illustrator and Photoshop.
You are right in my situation it was MS Word and MS Excel. I closed them both and could use space bar in the Adobe Illustrator rightaway.
Thanks for the suggestion!
Thank you Bill. That worked for me too. I closed my MS word and it worked right away.
Maybe try to go to your System Preferences on Mac and see if under Keyboard Shortcuts, if "Spotlight" is using the space bar for a shortcut (which that can be turned off), or check under System Preferences "Mission Control" or "Accessibility" menus to see if the space bar is assigned as a shortcut to another tool? When hitting the space bar, does it launch another window or program?
I have the same issue after updating Mac OS.
Pls let me know when you found a solution
Sorry to hear about the trouble. This generally happens when the shortcut key is getting utilized by any other software, please close all the application and then reboot the system and only launch Illustrator and check if it works. Please try other steps suggested in this thread and let us know how it goes.
Hello, is Chrome running? Some users reported that if it started before other programs, it hijacks the spacebar.
For some it's Chrome (or one of its plugins), for others it's something else (that remote control app - I forgot the name). Someone added Figma to the list just days ago. Another one reported some mouse driver. In the end you have to terminate all processes one by one and see which caused it.