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Strange distort when exporting

New Here ,
Jun 17, 2018 Jun 17, 2018

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Hi,

I cant seem to work this out. When ever the artboard is exported the shapes distort as per the pictures below. I have tried the following:

- Exported through export for screens

- Manual export

- Copying artboard into a new file and exporting

- Redrawing the artboard

I am running out of ideas and whatever I do the same result seems to appear! Any ideas on how I can export it as it has been drawn in illustrator?

Also illustrator and software is all up to date!

Thank you in advance for your help!

Youtube Cover.jpg

Dodgy shapes?

Screen Shot 2018-06-17 at 19.19.23.png

Source File

Screen Shot 2018-06-17 at 19.19.55.png

What it should look like

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correct answers 1 Correct answer

Community Expert , Jun 18, 2018 Jun 18, 2018

Is it the latest version CC2018.1?

It looks like a bug, please report on http://illustrator.uservoice.com

In the meantime, in order to get your files: you can try and open the PDF in Photoshop and export from there.

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Community Expert ,
Jun 17, 2018 Jun 17, 2018

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Please show the outline view and the contents of the layers. please tell us what exactly you're exporting using which options.

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New Here ,
Jun 17, 2018 Jun 17, 2018

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Heres the outline view and layers:

Screen Shot 2018-06-17 at 21.40.56.png

I have tripled checked and there are no hidden elements or anything but it still seems to distort it.

Exporting like so:

Export for Screens > Selecting the artboard > Export

Screen Shot 2018-06-17 at 21.43.21.png

I also tried:

Selecting the artboards grouped contents and putting into the asset export and then exporting through there.

Many thanks

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Community Expert ,
Jun 17, 2018 Jun 17, 2018

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When was your last computer restart?

How is this built? a live paint group? can you try and expand it?

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New Here ,
Jun 18, 2018 Jun 18, 2018

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I restarted my computer and it made no difference, I also tried expanding the objects and again no difference.

I belive its something to do with the export as it exports PDFs fine however JPG (format I need) and PNG's (Better than nothing) are when it messes up.

I cant get my head around it!

Heres a screenshot of the PDF, PNG and JPG ecport for reference:

Screen Shot 2018-06-18 at 10.16.32.png

As you can see the JPG and PNG exports both distort differently?!

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Community Expert ,
Jun 18, 2018 Jun 18, 2018

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Is it the latest version CC2018.1?

It looks like a bug, please report on http://illustrator.uservoice.com

In the meantime, in order to get your files: you can try and open the PDF in Photoshop and export from there.

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New Here ,
Jun 18, 2018 Jun 18, 2018

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That would explain it! And thank you I will try that in the meantime!

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