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Strange glitch/pixelation randomly appearing, then clears when I scroll past the error.

New Here ,
Sep 14, 2020

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Randomly when I'm working in Illustrator, the program glitches out and becomes weirdly glitchy...then, once I scroll past the issue, the pixelation goes away.

 

Just wondering if this is an issue other people are experiencing, or if there's an Adobe-centric solve here...or if it's something wrong with my computer. It's definitely annoying as there is no particular process that sets it off - and it slows down my work.

 

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Strange glitch/pixelation randomly appearing, then clears when I scroll past the error.

New Here ,
Sep 14, 2020

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Randomly when I'm working in Illustrator, the program glitches out and becomes weirdly glitchy...then, once I scroll past the issue, the pixelation goes away.

 

Just wondering if this is an issue other people are experiencing, or if there's an Adobe-centric solve here...or if it's something wrong with my computer. It's definitely annoying as there is no particular process that sets it off - and it slows down my work.

 

Capture.PNG

TOPICS
Bug, Performance

Views

30

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Sep 14, 2020 0
Adobe Community Professional ,
Sep 14, 2020

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It appears to be a problem with your video card. Have you checked for an updated version?

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Sep 14, 2020 0
marliton LATEST
Adobe Community Professional ,
Sep 14, 2020

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Hi. It looks like a GPU performance problem. Check in Preferences > Performance the details of your GPU. Maybe your GPU drivers need an update. To be sure, disable "GPU performance".

https://helpx.adobe.com/illustrator/kb/gpu-performance-preview-improvements.html

 

Marlon Ceballos.

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