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I am having a weird issue where my computer is fine running anything else, but when I launch an Adobe program my computer begins to stutter a lot, and the screen flashes and flickers. Please help.
Does it work better when you disconnect from the internet?
Is the stuttering just on launch or does it continue after launching?
Which version of Illustrator and if the latest - did you reset the preferences when updating?
You could contact Customer Care and have them take a look into your system.
Hi there,
Sorry to hear about your experience. Please try suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981) to improve the performance of the app.
Let us know how it goes.
Regards,
Ashutosh
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Which system is it and which version?
Which hardware and graphics card?
Is there a graphic tablet connected?
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Running Windows 10, Intel i7-9700k, RTX 2080ti, 16gb of DDR4 Ram, and a terabyte of storage. All of the drivers are up to date and I don't have a tablet connected.
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Does it work better when you disconnect from the internet?
Is the stuttering just on launch or does it continue after launching?
Which version of Illustrator and if the latest - did you reset the preferences when updating?
You could contact Customer Care and have them take a look into your system.
Copy link to clipboard
Copied
Hi there,
Sorry to hear about your experience. Please try suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) to improve the performance of the app.
Let us know how it goes.
Regards,
Ashutosh